  In their follow-up to The Great Workplace which described  the organizational model of a great workplaceone in which  people trust those they work for, have pride in what they do, and  enjoy the people they work withJennifer Robin and Michael  Burchell turn their attention to the managers role in  creating a great workplace.  In No Excuses the authors expose the self-defeating  mindsets that lead managers to believe a great workplace is out of  their reach. As the authors explain, even managers who yearn to  create a successful workplace are often deterred by an ingrained  idea that their organizationdue to constraints of their own  or the companys leadership, of their operating environment,  or their employee baseis not the kind that can be  transformed into a great workplace. They say their company is too  big, or too small; it has an introverted CEO, it is multi-national  and culturally heterogeneous, is too new in the market, is  undergoing too many changes. The reasons they proffer are many. But  these excuses are what keep managers and their workplaces locked on  its same trajectoryless successful and not as great as it  could be. To create great workplaces, managers need to get out of  their own way.  Robin and Burchell make a case that the first step toward making  any workplace great is a shift in the managers  attitudeand paint a detailed picture of what that attitude  adjustment entails. Then they explore the three general categories  of perceived challenges or obstacles managers face: (1)  leaders skills and characteristics; (2) perceptions of  employees capacities for building trust, pride, and  camaraderie; and (3) limitations of the working environment or  industry in which the organization operates. Finally, the authors  offer a clear path for managers to identify these limiting  patterns, interrupt them, and make credible, sustained change.  Through their experience as consultants as well as material from  original interviews, the authors will share case studies, stories,  tips and tools for managers to show them that creating a great  workplace is an essential goal of being a successful manager  at any level, in any company, in any industry. There are no  good excuses: Any organization can be a great workplace and every  manager at every level has the ability to make it so. This book  will show them how.

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No Excuses: How You Can Turn Any Workplace into a Great One

2013

Wiley

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