facebookFAQs - Bambooks
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Frequently asked Questions (FAQs)

What is Bambooks?

Bambooks is a digital library that offers users access to thousands of books, magazines and comics from any internet connected device. Users can read books in the free section or become a member to have unlimited access to our catalogue

How many books can I read on my plan?

You can read unlimited books on any of our membership plans

How do I become a member?

You can sign up for the service by clicking the “Get Started” button on the mobile app or the “Become a member” button on the homepage of the website. However, you will need to subscribe to have unlimited access to read.

How do I find books to read?

You can find books by browsing through the explore section or searching for book titles and authors. You also have the option of adding books to your library to read later.

How do I access the service?

You can access the library by downloading the mobile app from google play (Android) here or on the Apple app store (iOS) here. You can also read online by visiting www.bambooks.io on any internet enabled device including phones, tablets, and PCs.

How do I publish my books on Bambooks?

Send an email to publish@bambooks.io including your full name and book details.

How do I sign up for the service?

You can sign up for the service by clicking the “Get Started” button on the mobile app or the “Become a member” button on the homepage of the website

How much does it cost?

We currently have 2 plans: ₦1,500/mth for the monthly plan and ₦15,000/yr for the annual plan. Your membership is automatically renewed so that you can enjoy uninterrupted access.

How do I pay for Bambooks?

You can pay by visiting "My membership" section of the Account page.

What should I do if I’ve forgotten my password?

Don't worry if you've forgotten your password! Simply click the 'Forgot your password?' link next to the login button and follow the instructions. Please don't hesitate to contact us if you continue to experience problems.

I’m trying to pay for a subscription plan, but I have not received my OTP.

Kindly initiate the payment once more, the OTP is sent from your bank, your bank might be experiencing down time. Please give it another try after some time.

I subscribed to a plan, but I’m still unable to read, what should I do?

If you experience difficulties reading a book after successfully being charged, please try logging out of the Mobile App and logging in again. If you experience this on the Web portal, please try clearing your browser ‘Cache’ and logging into the portal once more.

Is there a limit on how many browsers or devices I can use?

There is currently no existing limit for the number of devices that can be used under one account. You can read on as many devices as you like!

What devices can I use to access the Mobile App?

The Bambooks App works on Android (6.0) and iOS (10) devices and higher versions. Tablets are currently not supported on the current version of the Bambooks Mobile App (1.0)

How do I check my membership status?

You can check your status by visiting "My membership" section on the account page. You can also renew or cancel your membership there.

Can I download books?

Yes, you can download books for offline reading on the mobile app, however, this option is not available on the web.

How do I get help?

You can send an email to support@bambooks.io and we’ll get in touch shortly.